Frequently Asked Questions
 
Q: How can I purchase the videos? Is it safe?
A: Each video has an button. After you finish shopping, click the "proceed to checkout" button in the cart. You will be directed to Paypal and then pay by your paypal balance or credit card. The payment is secure and anonymous, we won't get your card number.
 
Q: Can I get the videos immediately after purchase?
A: Yes. After your payment, the browser will redirect you to the download page. For Non-Paypal users, you need to click the "return to merchant" link after payment. This download page will also be sent to your paypal email.
 
Q: Can I use any download accelerator?
A: Yes, you can. In fact, we recommend FlashGet or Download Accelerator Plus to speed up and resume broken downloads. Up to 8 connnections per-computer are allowed.
 
Q: How do I know the content of a video before purchasing it? Can I just purchase part of a video?
A: Besides video description, there are also icons showing the video type: such as washblow drycombstylingcutshave. Move your mouse over these icons to see the description. You can select and purchase just a part of a video by clicking .
 
Q: There are a lot of videos, and how do I know which ones are good?
A: First, you can tell from the photos and the prices. Second, we recommend good ones in the video list pages, by putting our pick icon in front of the title. Third, you can also check our sales charts, which are updated monthly.
 
newQ: Is there any discount or reward scheme for bulk purchases?
A: Yes. For any one-time purchase over $200, please email us (before or after your purchase) for detailed information.